Terms & Conditions


Last Updated: May 21, 2014

Acceptance of User Agreement

Xcel-Online Surveys, and the information thereof, is owned and operated by Market Xcel Data Matrix Pvt. Ltd., 16, Sant Nagar, East of Kailash, New Delhi 110065

This User Agreement (this "Agreement") applies exclusively to your access to, and use of, Maket Xcel Data Matrix Pvt. Ltd.’s (MXDMPL hereon) Web site at xcel-onlinesurveys.com (the "Site") and the services provided by MXDMPL on the Site, including Xcel-Online Survey’s service (the "Service"). The Site, the Service, and any other services MXDMPL provides on the Site are referred to in this Agreement collectively as the "Services."

Please read this Agreement carefully. MXDMPL is only willing to make the Services available to you if you accept and abide by the terms of this Agreement. By accessing or using the Services, you enter into a binding legal agreement between you and MXDMPL, consisting of this Agreement and all terms, policies, and guidelines referenced in this Agreement. If you do not agree to any provision of this Agreement, you should not access or use the Services.

The Service

The Service allows persons who meet its eligibility requirements to register for its user panel (the "Panel"). Panel members may participate in surveys on the Site. Panel members in good standing receive "Reward Points" for completing surveys in accordance with this Agreement and with any other policies and guidelines for participation in the Service that MXDMPL may make available from time to time.

Reward Points

The Reward Points will expire one year(s) from the date of award and, if sooner, upon six (6) months of no account activity.

Service Eligibility and Registration

The Service may be used only by persons of Indian origin above 15 years of age or older or by persons between 15 and 17 years of age (a "Minor") with the permission and supervision of a parent or guardian 18 years of age or older (a "Guardian"). MXDMPL relies upon Guardians to determine whether any surveys or other content made available through the Service is appropriate for the viewing, access, download, or participation in by persons under 18 years of age. If you are a Minor, you may not register for or use the Service without the permission and supervision of a Guardian. The Service is not intended for the use of children under 15 years of age. Use of the Service is void where prohibited.

By accessing or using the Service, you represent and warrant that you meet the eligibility requirements in this paragraph and are fully able and competent to enter into, and abide by, the terms of this Agreement.

Fees for the Service

There is no fee to participate in the Service. MXDMPL may, in its sole discretion, elect to charge fees for participating in the Service, or to use or access any other Services, at any time. If it does, it will update this Agreement to reflect such fees.

Participation Requirements

Your ability to participate in the Services is expressly conditioned upon your compliance with this Agreement and with all policies and guidelines applicable to the Services that MXDMPL may make available from time to time. In the event of your noncompliance, fraud or other inappropriate activity (as determined by MXDMPL in its sole discretion), MXDMPL may cancel or invalidate your accounts, registrations and Reward Points, deny redemption of your Reward Points, or restrict, block, limit, and prevent your access to and use of the Services and, further, all Rewards Points, incentives and rewards shall be subject to forfeiture. Without limiting the generality of the foregoing, the following requirements apply to your use of the Services:

• Non-Use and Nondisclosure

Information and content made available to you in the Service may contain trade secrets or other confidential or proprietary information of MXDMPL's suppliers or licensors. You must hold in strict confidence and not disclose to any other person any information and content that you access or learn in connection with your participation in any survey, project, questionnaire, or other market research activity related to the Service. You must not use any such information or content for any purpose other than your participation in the Service in accordance with this Agreement. You hereby agree to notify MXDMPL immediately if you learn of or suspect any use or disclosure of, or access to, any such information or content other than as specifically authorized in this Agreement.

• Registration Information

You agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Services; (b) maintain the security of your password and login credentials; and (c) maintain and promptly update the information you provide during registration, and any other information you provide to MXDMPL, so as to keep it accurate, current and complete. Registration requires information that includes without limitation your full legal name, your date of birth, the address of your primary residence, your phone number and your working email address.

• Reward Points Accounts

You may have only one active account at any time. Only one account per mailing address is allowed. Multiple accounts for any person or mailing address are subject to termination and forfeiture of all Rewards Points, incentives and rewards.

• Compliance with Laws

You must at all times comply with all applicable laws, rules, regulations, and orders, and not cause MXDMPL to violate any laws, rules, regulations, or orders.

• Good-Faith Participation

You agree to participate in good faith and to the best of your ability in any market research activities in which you participate in connection with the Service. You will not provide false or misleading data, including without limitation, survey responses that are inconsistent with prior responses or statistically improbable.

• Appropriate Communications

If you communicate with MXDMPL personnel ("Personnel"), you agree to do so in a respectful and appropriate manner. You shall not send, share or otherwise distribute to Personnel, Personnel affiliates or other users of the Services any communications having obscene, vulgar, sexually-oriented, threatening, hateful or illegal content.

• User Content

You may provide information to MXDMPL in connection with your participation in market research or otherwise in connection with the Service, including survey responses, ideas, feedback, or other information or content ("User Content"). If you provide any User Content, unless MXDMPL expressly indicates otherwise, you grant MXDMPL and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media, without acknowledgement or compensation to you.

By providing any User Content, you represent and warrant that you have the lawful right to provide it, and that it is accurate and complete. You must not provide any User Content that:

• is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, false, inaccurate, misleading, fraudulent, or impersonates or misrepresents an affiliation with any person or entity;

• would violate an obligation of confidentiality or the rights of any person or entity, or that would otherwise create liability or violate any local, state, national, or international law, including, without limitation

• may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any person or entity;

• contains any private information of any person or entity, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers;

• contains any viruses, corrupted data or other harmful, disruptive, or destructive files or information; or

• in the sole judgment of MXDMPL, is objectionable, does not reflect your good faith efforts to be responsive to survey or market research questions, or which may expose MXDMPL or its licensors or suppliers to liability of any type.

Copyright and Limited License

The Services and all content and other materials contained on or within the Services, including, without limitation, the Xcel-Online Survey and MXDMPL logo, and all information, content, designs, text, graphics, information, data, software, other files, and the selection and arrangement thereof (collectively, the "Content"), are the proprietary property of MXDMPL and its suppliers and licensors and are protected by India and international copyright laws.

If you comply with all the terms and conditions of this Agreement, MXDMPL grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Services, solely for your personal, non-commercial purposes. Except for those rights expressly granted in this Agreement, no other rights are granted, either expresses or implied, to you under this Agreement. Unless explicitly stated in this Agreement, nothing in this Agreement will be construed as conferring any license to intellectual property rights, whether by estoppels, implication or otherwise. This license is revocable at any time.

Any use of the Services or any Content other than as specifically authorized in this Agreement, without the prior written permission of MXDMPL, is strictly prohibited and will terminate the license granted in this section. Unauthorized use may also violate applicable laws and regulations, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes, and the rights of MXDMPL and of third parties.

Trademarks

Xcel-Online Surveys, MXDMPL, the Xcel-Online Surveys and MXDMPL logos and any other product or service name or slogan contained in any Content or otherwise within the Services are trademarks of MXDMPL and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of MXDMPL or the applicable trademark holder. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Services or in any Content are the properties of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by MXDMPL.

Disclaimer of Warranties

YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, YOUR USE OF ANY CONTENT, IS AT YOUR SOLE RISK. THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MXDMPL, ITS AFFILIATES, LICENSORS, AND SUPPLIERS, AND THEIR RESPECTIVE MEMBERS, DIRECTORS, OFFICERS, AGENTS, AND EMPLOYEES (COLLECTIVELY, THE "PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER MXDMPL NOR ANY OTHER PROVIDERS WARRANT UNINTERRUPTED USE, OPERATION, OR AVAILABILITY OF THE SERVICES OR ANY CONTENT, OR THAT ANY SUBMISSION OR TRANSACTION REQUEST YOU ATTEMPT USING THE SERVICES WILL BE SUCCESSFUL, UNCORRUPTED, OR COMPLETED WITHIN A REASONABLE AMOUNT OF TIME. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DELAY OR LOSS OF ANY KIND THAT RESULTS FROM YOUR ACCESS TO, OR USE OF, THE SERVICES AND THE CONTENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MXDMPL OR ANY OTHER PROVIDER THROUGH OR FROM THE SERVICES, WILL CREATE ANY WARRANTY REGARDING THE SERVICES THAT IS NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

Limitation of Liability

NEITHER MXDMPL NOR ANY OTHER PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF MXDMPL OR ANY OTHER PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), RESULTING FROM YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THE MAXIMUM TOTAL LIABILITY OF MXDMPL AND ALL OTHER PROVIDERS TO YOU FOR ALL CLAIMS UNDER THIS AGREEMENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS THE GREATER OF (A) ANY AMOUNTS PAID BY MXDMPL TO YOU UNDER THIS AGREEMENT IN THE TWELVE MONTHS PRECEDING THE APPLICABLE CLAIM, AND (B) 1000 INDIAN RUPEES (INR 1000). EACH PROVISION OF THIS AGREEMENT THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE PARTIES. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THIS AGREEMENT. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Indemnification

You will indemnify and hold harmless MXDMPL and all other Providers from and against any costs, damages, expenses, and liabilities (including, but not limited to, reasonable attorneys' fees) arising out of or related to any User Content, your use of the Services or any Content, your violation of this Agreement, or your violation of any rights of a third party.

Third-Party Content

The Services may contain links or references to information, content, and services provided by third parties (collectively, "Third-Party Content") as a service to those interested in this information. MXDMPL does not monitor or have any control over any Third-Party Content. MXDMPL does not endorse or adopt any Third-Party Content and can make no guarantee as to its accuracy or completeness. MXDMPL undertakes no responsibility to update or review any Third-Party Content, and does not represent or warrant the accuracy of any information contained in any Third Party Content. You use any Third Party Content contained therein at your own risk

Privacy

MXDMPL may collect registration and other information about you through the Services. Please see the MXDMPL Privacy Policy for information regarding MXDMPL's collection, use, and disclosure of this information.

Feedback

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, original or creative materials, or other information or content provided by you to MXDMPL, to the extent it is not User Content, will become the sole property of MXDMPL. MXDMPL will own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of such information and content for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Further, you hereby grant to MXDMPL a perpetual and irrevocable license to use such information and content for any purpose.

Independent Contractors

You and MXDMPL are independent contractors for all purposes. No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement or by your access to or use of the Services.

Termination

Notwithstanding any term of this Agreement, MXDMPL reserves the right, without notice and in its sole discretion, to discontinue or terminate any of the Services, to terminate your license to use the Services, to delete any Panel registrations or other accounts, to delete Cash Reward balance without redemption, and to restrict, block, limit, and prevent your access to and use of the Services. Any termination or other action by MXDMPL described in this paragraph will not limit any other remedies MXDMPL may have against you at law or equity.

Updates to this Agreement

MXDMPL may update this Agreement from time to time. When it does, it will revise the "last updated" date on this Agreement. You are responsible for reviewing the most recent version of this Agreement frequently and for remaining informed about any changes to it. By continuing to use the Services, you consent to any updates to this Agreement.

General Legal Notices

By accessing or using the Services, you consent to receiving electronic communications from MXDMPL. These communications may include notices about your account and information concerning or related to the Services. You agree that any notices, agreements, disclosures, or other communications that MXDMPL sends to you electronically will satisfy any legal communication requirements, including any requirement that communications be in writing.

MXDMPL's failure to act in a particular circumstance does not waive its ability to act with respect to that circumstance or similar circumstances. Any provision of this Agreement that is found to be invalid, unlawful, or unenforceable will be severed from this Agreement, and the remaining provisions of this Agreement will continue to be in full force and effect. The section headings and titles in this Agreement are for convenience only and have no legal or contractual effect. Any provisions in this Agreement that by their nature should survive the termination of this Agreement (including, without limitation, provisions governing indemnification, limitations on liability, disclaimers of warranty, and ownership of intellectual property) will continue to remain in full force and effect after the termination of this Agreement.

This Agreement is governed by the laws of the State of Delhi, India and you submit to the exclusive jurisdiction of the courts of Delhi, India, excluding conflicts of law principles.

This Agreement, including all terms, policies, and guidelines referenced in this Agreement, is the entire agreement between you and MXDMPL concerning the Services. This Agreement supersedes all prior agreements or communications between you and MXDMPL regarding the subject matter of this Agreement.

Contacting MXDMPL

If you wish to contact us regarding any questions or concerns about this Agreement or the Services, please view our "Contact Us" page.