Privacy Policy

Xcel-Online Surveys is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our website and services. Xcel-Online Surveys is bound by market research code of conduct to maintain and preserve the anonymity of members.

What personally identifiable information does Xcel-Online Surveys collect from me?

Xcel-Online Surveys collects information in several ways from different parts of our network of websites.

Some personal information is gathered when you register. During registration, Xcel-Online Surveys asks for your name, email address, zip code, household information and personal interests. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once you register you are no longer anonymous to Xcel-Online Surveys - use to access the various protected areas of the site.

Also, if you contact Xcel-Online Surveys we may keep a record of that correspondence.

Whenever Xcel-Online Surveys collects personal information we make an effort to include a link to this Privacy Policy on that page.

Who is collecting information and for what purpose?

Xcel-Online Surveys collects valuable information which assists in developing new products and services. When you are on our site and are asked for personal information, you are sharing that information with Xcel-Online Surveys alone, unless it is specifically stated otherwise. If data is being collected and/or maintained by any company other than Xcel-Online Surveys -- or its parent company Market Xcel Data Matrix Pvt. Ltd., you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

Promotions that run on Xcel-Online Surveys may be sponsored by companies other than Xcel-Online Surveys or may be co-sponsored by Xcel-Online Surveys and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared.

Any Sensitive Information (i.e. personal information specifying medical or health conditions, political opinions, religious or philosophical beliefs, various memberships) will be treated with additional care. If Xcel-Online Surveys intends to disclose such information to a third party or use it for a different purpose than originally collected, then you will be expressly asked permission prior to any such disclosure.

Please be aware that Xcel-Online Surveys advertisers or websites that have links on our site may collect personally identifiable information about you. The information practices of those websites linked to Xcel-Online Surveys are not covered by this privacy statement.

With whom does Xcel-Online Surveys share my information?

As a general rule, Xcel-Online Surveys will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or User Agreements for each of our products and services for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.

Business Partners & Sponsors: Xcel-Online Surveys may disclose your personal information to business partners or sponsors, but this is specifically described to you prior to data collection or prior to transferring the data. If any personal data about you were ever to be shared, we will tell you before we collect or transfer the data.

Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give Xcel-Online Surveys permission to transfer your personal information to the sponsor so they can fulfil your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.

From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, Xcel-Online Surveys will (with your permission) share your name and email address with them.

Third Party Data & Data in the Aggregate: Under confidentiality agreements, Xcel-Online Surveys may match user information with third party data. Also, Xcel-Online Surveys discloses aggregated user statistics (for example, 45% of our users are female) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.

Other: Xcel-Online Surveys may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Xcel-Online Surveys’ Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Xcel-Online Surveys’ rights or property, other Xcel-Online Surveys users, or anyone else that could be harmed by such activities. Xcel-Online Surveys may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

What are my choices regarding collection, use, and distribution of my information?

Only Xcel-Online Surveys (or agents working on behalf of Xcel-Online Surveys and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those Xcel-Online Surveys services that require registration in order to participate.

Xcel-Online Surveys does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

What is Xcel-Online Surveys’s policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your Xcel-Online Surveys Account Information and your public Xcel-Online Surveys Profile at any time by using your Xcel-Online Surveys log-in ID and password. If you have forgotten your password, please click here.

Your Xcel-Online Surveys account can be deleted or deactivated. Please contact help@xcel-onlinesurveys.com for further instructions about deleting or deactivating your Xcel-Online Surveys account.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.